Customer Success Manager
Job Description
Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
Prior experience in the travel and hospitality industries – a must
Proven ability to drive continuous value of our product(s).
Familiarity working with clients of all sizes.
Impeccable written and verbal communication skills.
Detail oriented and analytical.
Strong team player but still a self-starter.
Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
5+ years of relevant experience.
Eager to learn, adapt and perfect your work; you seek out help and put it to good use.
Prior consulting background is desirable
Job Location: Anywhere
Company: Fornova
How to Apply