Interior Decoration at Cyprus College, Limassol, Cyprus, 1992
Carpenter & Decoration at Mar Yousef Vocational Center Zarqa, Jordan, 1990

20, Jan 2016 – Present, Sales & Marketing / Inbound& product Manager / logistics & public relations AT Travel Agency in Amman & Petra – Jordan
1. Creating Programs, sales and Marketing send to all Agents
2. Events & conferences organizer.
3. Jr. Tours Executive.
4. Arranging Transportations, Accommodation, Arrange Escorts, Arrange Guides, for Clients with their Programs and with Prices corresponding to all agents and Clients
5. Coordination of work with clients, agencies and other principles.
6. Arrange and Handling Meeting for VIPs clients and arranging their VIP Services.
7. Handling medical conferences, trading all kind of conferences.
8. Arrange Meet and assist service at the airport for VIPs and regular guests
9. Excellent ability to work independently and well with clients.
10. Secure all visas required to enter the mission and for official travel out of the mission.
11. Arrange Free Visa for the groups and Clients.
12. Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements.
13. Carefully listened to and assessed clients' needs in order to create a match for their vacation plans.
14. Demonstrated consistent ability to close sales and achieve high productivity
15. Utilized excellent verbal and written communication skills and maintained professional, positive demeanor.
16. Organized group travel for families and incentive travel for companies.
17. Maintained excellent customer relations with existing travel club clients for repeat business.
18. Serviced clients by developing their travel plans to include airline, cruise, car rental, and hotel reservations.
19. responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. Includes ensuring that the product supports the company’s overall strategy and goals.
2009 – 14, Jan 2016, Operation + logistics & public relations, International Travel Agency, Amman-Jordan
20. Transportations, Accommodation, Arrange Escorts, Arrange Guides,
21. Coordination of work with clients, agencies and other principles.
22. Arrange Meeting VIPs clients
23. Arrange Meet and assist service at the airport for VIPs and regular guests
24. Excellent ability to work independently and well with clients.
25. Secure all visas required to enter the mission and for official travel out of the mission.
26. Arrange Free Visa for the groups and Clients.
2008- 2009 Tourism Department Manager, Event Company for Conferences & Exhibitions Services
• Responsibility consisted of
27. Preparation Venue bookings, travel, and accommodation bookings
28. Transportations, Accommodation, Arrange Escorts, Arrange Guides,
29. Full event registration services for participants
30. Coordination of work with clients, agencies and other principles.
31. Vouchers, Arrange Conferences, Arrange Events, and Meet VIPs clients
32. Arrange Meet and assist service at the airport for VIPs and regular guests by our staff.
33. Sales and Marketing.
34. Excellent ability to work independently and well with clients.
35. Secure all visas required to enter the mission and for official travel out of the mission.
36. Supervise staff within the Unit.
37. Planned, prepared and cost itineraries (travel plans) for clients.
38. Discussed client requirements and advise on suitable options.
2006- 08 Operation Manager, Travellers International Travel, Amman-Jordan
• Responsibility consisted of
1. Arrange Meet and assist service at the airport for VIPs and regular guests by our staff.
2. Coordination of work with clients, agencies and other principles.
3. Transportations, Accommodation, Arrange Escorts, Arrange Guides,
4. Vouchers, Arrange Conferences, Arrange Events, and Meet VIPs clients
5. Ability to translate clients' preferences into the proper travel plans.
6. Confirmed bookings and notified clients of luggage limits, insurance, medical, passport, visa and currency requirements.
7. Assisted with changes to travel arrangements and bookings where required.
8. Made travel, accommodation and related bookings.
2004 – 06 Operation Manager, Champion Tours, Amman-Jordan
• Responsibility consisted of
1. Arrange Meet and assist service at the airport for VIPs and regular guests by our staff.
2. Coordination of work with clients, agencies and other principles.
3. Transportations, Accommodation, Arrange Escorts, Arrange Guides,
2002- 04: Assistant Operation Manager, Maltrans Tours – Amman-Jordan
• Responsibility consisted of
1. Arrange Meet and assist service at the airport for VIPs and regular guests by our staff.
2. Coordination of work with clients, agencies and other principles.
3. Transportations, Accommodation, Arrange Escorts, Arrange Guides
1995-2002: Operation Manager, Lawrence Tours, Conferences, Amman – Jordan.
• Responsibility consisted of
1. Preparation Venue bookings, travel, and accommodation bookings
2. Transportations, Accommodation, Arrange Escorts, Arrange Guides,
3. Full event registration services for participants
4. Coordination of work with clients, agencies and other principles.
5. Vouchers, Arrange Conferences, Arrange Events, and Meet VIPs clients
6. Arrange Meet and assist service at the airport for VIPs and regular guests by our staff.
8. Sales and Marketing.
9. Excellent ability to work independently and well with clients.
10. Secure all visas required to enter the mission and for official travel out of the mission.
39. Supervise staff within the Unit.
40. Planned, prepared and cost itineraries (travel plans) for clients.
41. Discussed client requirements and advise on suitable options.
1993-1995: Sales Manager – Shopart Trading Company -Amman-Jordan
1. Responsible for sales of the furniture, Decentralized accounts payable to
Back transition from cost centers to profit centers, and trained employees
In the new system.

EDUCATION
Interior Decoration at Cyprus College, Limassol, Cyprus, 1992
Carpenter & Decoration at Mar Yousef Vocational Center Zarqa, Jordan, 1990
Languages
Arabic: Very good spoken, read, and written
English: Very good spoken, read, and written

Computer Literacy
Microsoft applications: Windows series. Office, Word, Excel and PowerPoint.
Internet.

References: Available upon request
Driving license: Type 4

• العمل الجماعي
• ادارة فريق عمل
• الانترنت
• مايكروسوفت اوفيس