ע

Assistant Manager

Resume posted by NAELARURI in مطاعم وسياحة.
Desired salary: ₪12,000.00
Desired position type: Full-time
Location: القدس منطقة القدس, إسرائيل

[email protected]
Tel:
0599575716
Mobile:
0568186622

Summary

To join a stable company where I could utilize my extensive training & experience as well be given an opportunity to prosper based on my capabilities and to work in an environment where I can expose myself in the job that I can widen my intellectual capabilities, practice my skills and render services to the best of my knowledge and ability. Enjoy a challenge and consistently achieve high standards and exceed company targets through effectively working as a team player. Above all, I give my loyalty to whoever is willing to employ and benefit from my services and promise to be faithful with myself, work, others and above all to ensure that my contributions, works towards the advancement of my employer.

Education

1- ICS – Diploma – Hotel / Restaurant Management – USA
2- Tamanaco Education Center – Diploma – Microsoft Office Advance – Venezuela
3- Anas Bin Malik Secondary School – General Secondary – Science Section – Kuwait

Experience

Hotel Bahia C.A.
Assistant Manager
01/04/2009 till 08/03/2016
Venezuela
Responsible side by side with the hotel manager in all hotel / restaurant operations in one of the high quality standards in the field of the hospitality industry and to ensure all demands for the hotel & restaurant. Work in line with the company policies and procedures, supervise and control properly the team members, ensure that all qualities, sanitation and hygiene standards for the establishment is met. As well as maintain day to day responsibilities, working closely with the operations leadership’s teams and business management.
1.Monitor and ensures compliance with all Guidelines to Operations.
2.Ensure all supervisors maintain adequate levels of department supplies.
3.Ensure all staff is in proper uniform and are properly groomed (grooming standards).
4.Assist in Managing employee hours and employee schedules.
5.Work with the leaderships to implement action plans to prevent the re-occurrence of guest issues.
6.Assist in the response & resolution of all guest issues directly from guests or from quests relations.
7.Review financial statements, sales, activity reports, and other performance data to measure productivity, goal achievement, to determine areas needing cost reduction, program improvement.
8.Assist accounts staff in all aspects of job and in keeping all invoices.
9.Monitor and direct all cashiers’ daily basis operations.
10.Manage all period-end inventories.

Skills

  • 1.Strive to improve guests and associate’s satisfaction and maximize the financial performance.
  • 2.Flexible, dependable, can adjust to any situation even under pressure.
  • 3.Pragmatic and having a ‘can do’ attitude.
  • 4.Remaining calm and polite at all times.
  • 5.Hard working performance and strong sense of responsibility.

Specialties

    Access, excel, Power Point, Publisher, word

Groups & Associations

    Access, excel, Power Point, Publisher, word

Spoken Languages

    arabic, English, Spanish