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Customer Service Specialist

Resume posted by Ahmad Alnaser in خدمة الزبائن.
Desired salary: ₪12,000.00
Desired position type: Full-time
Location: Shaab North District, إسرائيل

[email protected]
Tel:
Mobile:
0524463391

Summary

Responsible for running all store operations. Fully accountable for increasing sales, ensuring efficiency and for maintaining the highest retail standards. Involved in setting priorities strategically and in the day-to-day running of the company, ensuring maximum efficiency and impact. Managing the team effectively to streamline processes and procedures. Assessing the organisations needs and direction to ensure clear targets are set to meet the company’s trajectory. Involved in managing the team effectively, supporting performance development and maintaining compliance within the team

Education

Bachelor’s Degree in Computer Information Technology
Jan-2007 to July-2011
Arab American University-Jenin, West Bank,

Experience

Assistant Manager (GCC and Iraq)
International SOS, Dubai, UAE
Jun-2020 to Nov 2021

Regional Assistant Account Manager
(Levant, GCC and Asia), • General Electric, Dubai, UAE
Jan-2016 to May- 2020

Regional Client Support Manager
CHEP Middle East, Dubai, UAE
Nov-2013 to Dec-2015

Sales & Customer Care Advisor
Ilyas and Mustafa Galadari Group, Dubai, UAE
Apr- 2012 to Oct- 2013

Skills

  • team lead
  • MS suite
  • Customer Service
  • Critical Thinking
  • problem solving

Specialties

    excel, MS Dynamics, PowerBI, ServiceMAx, Siebel CRM

Spoken Languages

    arabic, English